First, we’ll take the time to understand your current goals and configure conversational playbooks to capture customer insights.
As your playbooks collect insights, we analyze responses using a combination of smart humans and powerful text analysis algorithms to identify trends.
Easily stay in tune with the voice of the customer with weekly insight reports. Each week, we send bite-sized reports with actionable experiment ideas.
Your dedicated Customer Research expert can answer questions and give you guidance to help you crush your goals
Using our pre-packaged playbooks you can easily ask the right questions at the right time to get the insights you need.
Rather than spending hours reading transcripts we make it easy to identify common themes and the raw voice of the customer with automated sentiment analysis and intuitive insight tagging.
Our concise insight reports, Slack integration, and visual dashboards keep your entire team connected to the voice of the customer so they can do their best work ever.